Call Center 

 
 

Features


Milennium Bank provides Call Center services, especially designed to ensure the confort for our customers and security of transactions.

Through our Call Center, you can have direct acces to our services anytime and anywere.

You can contact us at any time to our number 0 801 000 111 (available in Romtelecom network - local fee) or *2111 (available in Vodafone and Orange network, local fee )

Why would you chose our Call Center services?

  • It is another branch of Millennium Bank, which is always at your reach: simple and comfortable, just a call away.
  • For transactions ordered via Millennium Bank’s Call Center you can benefit of cost reductions of up to 50% compared to the operations at teller.
  • You can get the information you want about any of the products of the bank, with no commission, paying only the cost of call.

How do you become a Call Center user?

Minimum requirement for access to the Call Center is opening a current account at Millennium Bank and sign the contract for bank’s call center services. In the next second you have access to the Call Center services. In addition, through the same contract, the bank gives you access to its service of Internet Banking.

Details on how to use the call center services are available in Call Center User Manual.

Benefits


The Millennium Bank Call Center Service provides answers to a large amount of requests such as: general information about the bank, detailed information about all the bank products, create installment loans for the Millennium Bank credit card holders, activate or restrict cards, offers support for the use of services and Millennium Bank products, and also register suggestions and possible complaints etc.

Moreover, through our Call Center, customers can make use of special services as:

  • Transfers between customer's accounts, but also to accounts of other Millennium Bank customers and customers of another banks in RON and foreign currency;
  • Foreign exchange;
  • Repayment for Credit Card directly from the account opened at Millennium Bank;
  • Pending transactions for the utility suppliers;
  • Constitute, edit and early redemption for time deposits;
  • Modify ATM/POS transaction daily limit for debit cards;
  • Information about current accounts and credit cards;
  • Information about minimum payment amount for credit cards and installment for credits;
  • Modify correspondence address and contact number;
  • Automatic transaction: change PIN for debit card or credit card.
 

Call Center

0 801 000 111
Romtelecom
*2111
Orange & Vodafone

021 308 1110
All networks

24H Assistanceweebly analytics website statistics

Branches & ATMs

Customer Service